Providing a single point of contact for any technology or application problem that customers (end-users) suffer. Staff can
telephone or email their issue through to our team, who record the issue on our customer management system and speedily
allocates to the service technicians who will resolve the query.
Telephone & Remote Assistance
A team of people are on hand to provide a personal remote service to your business. Providing a personal service is important, so we structure our delivery team into small teams, which allows our people to get a detailed understanding of your technology and build relationships with your staff. Our engineers have a wide and deep technical knowledge of networks and applications. We have tools available that allow us to see exactly what is on your PC and with your permission we can take control of your computer remotely, allowing us to resolve your query fast.
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